FREQUENTLY ASKED QUESTION

The most popular questions about working with our exchange service.If you couldn"t find the answer to your question question, please contact us.
How to choose a payment system for a beginner?

Many network customers use payment systems in their daily life. Some experienced users prefer two or more services. Those who have recently encountered the concept of “payment resource” cannot imagine its principle of operation. Electronic money, in fact, is an analogue of fiat units, with only one difference - the place of transactions. If a newbie decides to register a digital wallet, then he should give preference only to proven payment systems.

What to do if the payment system is closed?

The life of modern people is unthinkable without financial institutions and money transfer systems. Not so long ago, payment for the services of providers through the Internet has become popular among the population. This method attracts many new customers to payment services. Payment resources have formed into a convenient tool that allows you to pay for everyday needs online, without leaving a computer monitor or the screen of modern gadgets. New resources are created every day, some of them cease to function soon after discovery, others stop after a few years. What measures should the user take if the payment system closed unexpectedly?

What if you have lost access to the payment system?

Payment systems today are extremely important for users of the global network. Thanks to them, shopping and other transactions have become comfortable and accessible. Many people can, while sitting at a computer or holding another mobile device with Internet access, pay for various services and goods, exchange or transfer money to another account. But if the client forgets the password or cannot enter his wallet, not everyone will be able to restore access to the payment system quickly.

Where are my referral credits and how do I get them?

In order to see your earned funds from attracted "referral" users, you need to enter your personal account on our...

How to go through card verification via phone?

Card verification via a mobile phone (if it is not possible to take a photo of the card against the...

What if I haven it clicked the I paid button?

If for any reason you did not click the I paid button (you left the site page, the page was...

What if the amount in the reserves is less than the required amount?

If you do not have enough reserves for exchange, then go to the "Reserves" tab, click on the currency you...

I cant get into my personal account.

If you cannot enter your personal account, use the "Forgot your password?" You will be prompted to recover your password....