What to do if the payment system is closed?

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2017-04-20 00:00:00:


The life of modern people is unthinkable without financial institutions and money transfer systems. Not so long ago, payment for the services of providers through the Internet has become popular among the population. This method attracts many new customers to payment services. Payment resources have formed into a convenient tool that allows you to pay for everyday needs online, without leaving a computer monitor or the screen of modern gadgets. New resources are created every day, some of them cease to function soon after discovery, others stop after a few years. What measures should the user take if the payment system closed unexpectedly?

What tasks does the payment system perform?

A payment service is, in fact, a system of mutual settlements between financial institutions and individuals. Each state creates an independent payment resource. International payment platforms imply transactions between participants from different countries. Payment systems are an online analogue of cash settlements in the execution of domestic and international transactions. These systems are the backbone of those provided by financial institutions and other specialized organizations.

"What if the payment system is closed?" - this question worries both an experienced client and a beginner. First, lets look at what basic functions a reliable service should perform. These include:

Uninterrupted work.
Maximum protection.
Functioning efficiency.
Reliability of implementation and security of transactions.
Lack of complete system failure.


System closure reasons

Electronic money represents virtual counterparts of fiduciary money that can be easily converted into any of the known currencies. Payment resources such as WebMoney, Yandex.Money, and Qiwi have a good reputation. Not every service has one. Situations when the payment system closed after a long time of operation are also known. No company is insured against termination of activities. Such cases usually occur due to a lack of development strategy and professional management. Registered capital stocks may not correspond to operating expenses. In such cases, users of a bankrupt service lose their funds.

In order to be safe and protect your own money from loss, you need to study some of the reasons that may signal the closure of the payment service:

Introduction of privileges as discounts, bonuses and various promotions.
Reduction of system personnel.
Reduced transaction fees.
What if the payment system is almost closed? If you have one of the points, you can think about using another payment system.

What action should the user take?

If the client did not respond to the signals in time and did not transfer digital money to the purse of another resource, then how can he protect his rights? In fact, there is very little chance of getting your money back.

First of all, it is necessary to study the concluded contract between the user and the system (offer). After that, you should try to contact technical support and ask about further actions of the resource in relation to customers. If there are no responses from the service, you can contact a public or private lawyer and inform that the payment system has closed, as well as find out the chances of success when applying for a civil claim. If a lawyer takes up the case, he will draw up documents that the client will have to take to the judicial authority at the place of residence.

In order not to have the sad experience of litigation, it is recommended to worry in advance about choosing a time-tested payment service. Such resources do not close overnight, because they value real customers and established reputation. It is on such systems that it is worth stopping the choice so as not to look for an answer to the question in the future: What to do if the payment system is closed?